Thank you for choosing Chem Wizards. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. Please read this policy carefully to understand our practices and how we handle your information.

Data Collection and Usage

Information We Collect

When you visit our website, place an order, or contact our customer support, we may collect various types of personal information from you, including:

  • Full name
  • Email address
  • Shipping address
  • Phone number
  • Payment details (such as credit card information, PayPal account details, or Bitcoin wallet address)
  • Any other information you voluntarily provide to us

We collect this information to fulfill your orders, provide customer support, and improve our services. We only collect and process personal information that is necessary for these purposes.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • Processing and delivering your orders
  • Communicating with you regarding your order status, shipping updates, and any other inquiries
  • Providing customer support and responding to your requests
  • Improving our website, products, and services
  • Ensuring compliance with legal obligations and preventing fraudulent activities
  • Conducting data analysis and research to enhance our business operations
  • Sending you promotional offers, newsletters, and marketing communications (only if you have explicitly consented to receive such communications)

We may also use your personal information in an aggregated and anonymized form for statistical or research purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

We use industry-standard security protocols, secure servers, and encryption techniques to safeguard your information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support.

We may also disclose your information if required by law, governmental authorities, or to protect our rights, safety, or property.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content and advertisements. Cookies are small text files stored on your device when you visit our website.

By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal informationfrom children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible. If you believe that we may have collected personal information from a child, please contact us immediately.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by sending you a direct notification.

We encourage you to review this Privacy Policy periodically for any updates. Continued use of our website and services after changes have been made constitutes your acceptance of the revised Privacy Policy.

Your Rights and Choices

You have certain rights regarding your personal information. You may:

  • Access, correct, or update your personal information by contacting us
  • Request the deletion of your personal information, within the limits of our legal obligations
  • Object to the processing of your personal information for certain purposes
  • Withdraw your consent for marketing communications at any time
  • Exercise your right to data portability, if applicable
  • File a complaint with the relevant data protection authority

If you would like to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the information provided below.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or our Privacy Policy, please contact us at:


Address: Parc Technologique, Montreal, Canada