Frequently Asked Questions

1. How can I contact your customer support team?

To reach our customer support team, you can send an email to chemwizards.ca@gmail.com. Our dedicated team is available to assist you with any questions, concerns, or inquiries you may have. We strive to provide a prompt and helpful response to all customer inquiries.

2. What is your return policy?

If you receive an incorrect item in your order, we are more than willing to facilitate an exchange or provide a refund. Please contact our customer support team within 7 days of receiving your order to initiate the return process. We kindly request that you provide relevant details and supporting documentation to expedite the return. For more information, please refer to our Returns Policy.