1. Introduction
Welcome to Chem Wizards! These Terms & Conditions govern your use of our website and the purchase and use of our products. By accessing and using this website, you accept and agree to be bound by these terms. If you do not agree to these terms, please refrain from using the website.
2. Definitions
In these Terms & Conditions, “we,” “us,” and “our” refer to Chem Wizards, and “you” and “your” refer to the user or customer.
3. Intellectual Property
All content on this website, including text, graphics, logos, icons, and images, is the property of Chem Wizards and is protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works without our prior written consent.
4. Product Information
We strive to provide accurate and up-to-date information on our products. However, we do not warrant the accuracy, completeness, or reliability of any product information on this website. It is your responsibility to ensure the suitability and legality of the products for your intended use.
5. Ordering and Payment
To place an order, you must be at least 18 years old and capable of entering into legally binding agreements. You agree to provide accurate and complete information during the ordering process. After placing an order, you will receive an email confirmation with the details of your order. Payment options include Bitcoin (with a 10% discount), PayPal, and Interac E-Transfer.
6. Shipping and Delivery
We offer shipping within Canada only. Shipping options include same-day delivery and standard delivery. Same-day delivery is available for orders placed before 10:15 AM from Monday to Friday. For orders placed after 10:15 AM, on weekends, or on public holidays, delivery will be scheduled for the next available delivery day. Shipping costs are specified on our website, and free same-day delivery is offered for orders above $250. Please note that delivery is not possible to business addresses.
7. Refunds and Returns
We strive to ensure your satisfaction with our products. If you receive an incorrect item, we are more than willing to facilitate an exchange or provide a refund. Please contact our customer support team within 48 hours of receiving the product to initiate the return process. Returned items must be unopened, unused, and in their original packaging.
8. Limitation of Liability
Chem Wizards shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use this website or any products purchased from us. You agree to use our products at your own risk and to follow all safety precautions and legal requirements.
9. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Montreal.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Modifications to the Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this website. It is your responsibility to review these terms periodically for updates.
12. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at chemwizards.ca@gmail.com or visit our location at Parc Technologique, Montreal.
