Terms & Conditions

1. Acceptance of Terms

By accessing or using the Chem Wizards website ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of the terms, you may not access our Service.

2. Service Description

Chem Wizards provides research chemicals for laboratory use only. Our products are intended for scientific research purposes and are not for human consumption, medical use, or veterinary use.

3. Eligibility and Age Requirement

To use our Service, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction)
• Have the legal capacity to enter into a binding contract
• Use the products solely for legitimate research purposes
• Comply with all applicable laws and regulations in your jurisdiction

4. Ordering Process

Our ordering process consists of the following steps:

1. Product selection and addition to cart
2. Provision of email and shipping address during checkout
3. Receipt of order confirmation with unique Order ID
4. Payment via approved methods following emailed instructions
5. Order processing and shipment

5. Payment Terms

We accept various payment methods as detailed on our Payment Options page. By completing a transaction, you agree to:

• Provide accurate payment information
• Pay all charges incurred by your account
• Pay any applicable taxes that may apply

6. Shipping and Delivery

We aim to process and ship orders within 24 hours of payment confirmation. However:

• Shipping times are estimates and not guarantees
• We are not responsible for delays caused by carriers or customs
• Risk of loss passes to you upon delivery to the carrier
• You are responsible for providing accurate shipping information

7. Returns and Refunds

Due to the nature of our products:

• We do not accept returns of research chemicals
• All sales are final unless otherwise specified
• Refunds or reshipments are offered only in specific circumstances (see our Refund Policy)

8. Product Use and Liability

By purchasing our products, you acknowledge and agree that:

• Products are for research purposes only
• You have the knowledge and facilities to handle chemicals safely
• You will follow all safety protocols when handling chemicals
• Chem Wizards is not liable for misuse of products
• You assume all risks associated with product handling and use

9. Intellectual Property

All content on the Chem Wizards website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

10. Account Termination

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

11. Limitation of Liability

In no event shall Chem Wizards, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any unauthorized access to or use of our servers and/or any personal information stored therein

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Contact Information

Questions about these Terms should be sent to us at support@chemwizards.ca. We typically respond to all inquiries within 24 hours.